Shipping Policy for IRg Entertainment & Software

Last Updated: July 5, 2025

This Shipping Policy outlines the details regarding the shipping of products purchased from IRg Entertainment & Software. Please review this policy before making a purchase.

Note: This policy primarily applies to physical products (e.g., computer components, peripherals) purchased from IRg Entertainment & Software. For service-based offerings (e.g., computer repair, IT support), physical shipping typically does not apply.

1. Order Processing Time

All orders are processed within **1-2 business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be longer during peak seasons or for custom/special orders.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs:

  • Standard Shipping:
    • Estimated Delivery Time: **3-7 business days** within India.
    • Cost: ₹100 for orders below ₹5000, Free for orders above ₹5000
  • Express Shipping:
    • Estimated Delivery Time: **1-3 business days** within Maharashtra.
    • Cost: ₹250
  • Local Pickup:
    • Available at our store in Washim.
    • Cost: Free.
    • Pickup Timeframe: Orders are typically ready for pickup within **[e.g., 4 hours]** during business hours. You will receive an email when your order is ready.

Delivery estimates are for transit time only and do not include order processing time. Delays can occur due to unforeseen circumstances (e.g., weather, carrier issues, public holidays).

3. Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within **[e.g., 24 hours]**.

4. Shipping Destinations

Currently, we ship to addresses within India. We do not ship internationally at this time.

5. Local Delivery

We may offer local delivery for customers within a specific radius of our Washim store. If eligible, this option will be presented at checkout.

  • Local Delivery Time: 1-2 business days
  • Cost: ₹50 or Free for orders above ₹2000

6. Damages and Lost Packages

IRg Entertainment & Software is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If your package is lost in transit, please contact us at info@irgcomputers.com with your order number. We will assist you in contacting the carrier to resolve the issue.

7. Incorrect Shipping Address

Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping fees.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us: